Shipping and Delivery Information

Every Golden Era Walls mural is created to order — a boutique, print-on-demand process designed for precision, minimal waste, and a finish worthy of your space.

Processing Time

2–4 business days

Printing, hand-inspection, and careful preparation.

Estimated Delivery

5–10 business days

After dispatch (timing may vary with customs).

Tracking

Sent by email

Live updates once your mural ships in our protective tube.

Bespoke Production Timeline

Made for Your Walls — Not a Warehouse

We operate as a print-on-demand boutique to ensure absolute precision and zero-waste.

  • Processing Time: Please allow 2 to 4 business days for our team to print, hand-inspect, and prepare your mural.

  • Quality Assurance: Each panel is reviewed under professional lighting to ensure ISO-certified color accuracy before leaving our facility.

International Logistics

Premium Worldwide Delivery

Specialized production partners ship to homes and businesses across the globe.

  • Primary Destinations: United States, United Kingdom, Canada, and Europe.

  • Estimated Delivery: Once dispatched, international orders typically arrive within 5 to 10 business days, depending on local customs processing.

Tracking Your Atmosphere

Updates You Can Trust

Transparency is a hallmark of our service — you’ll know what’s happening at every step.

  • Confirmation: You will receive an immediate email confirmation once your order is placed.

  • Live Tracking: As soon as your mural is dispatched in our signature protective tube, we will email a tracking number so you can monitor its journey.

Customs, Duties, and Taxes

International Import Notes

Please be aware of local import regulations for your destination country.

  • Responsibility: Any customs duties, taxes, or import fees imposed by the destination country are the sole responsibility of the customer.

  • Customs Processing: While we provide all necessary documentation, we are not responsible for delays caused by local customs authorities.

Arrival and Signature

Delivered in Pristine Condition

Heavy-duty archival tubes protect your mural from transit to installation day.

  • Damaged Packages: Upon delivery, inspect the exterior of the tube. If it appears compromised, sign for the delivery as damaged and contact our Customer Concierge within 24 hours.

  • Safe Handling: Keep your mural in its protective tube until you’re ready to begin the 48-hour adaptation process prior to installation.

Tip: Store the tube flat in a dry, room-temperature space until you’re ready to install.

Need help? Our Customer Concierge is here to guide you from order to installation — info@GoldenEraWalls.com